Service Agreement
Terms & Conditions. Clear standards for quality care.
These terms outline the guidelines, booking agreements, and warranties between Quick Car Wash and our valued customers across Jaipur and Ajmer.
๐ 1. Service Scope
โฑ๏ธ 2. Arrival Windows
๐ณ 3. Pricing & GST
๐ 4. Vehicle Access & Valuables
๐ก๏ธ 5. Quality & Liability
โ๏ธ 6. Jurisdiction
1. Service Scope & Eligibility
Quick Car Wash provides mobile, doorstep automotive cleaning and detailing services across serviceable pincodes in Jaipur (302001โ302039) and Ajmer. By placing a booking on our website or through our official WhatsApp hotline, you agree to these Terms and Conditions.
2. Booking Slots & Arrival Windows
- Arrival Window: When booking, you select a 2-hour arrival window (e.g. 8:00 AM โ 10:00 AM). Our detailing specialist will arrive within this designated window. We will notify you via phone or WhatsApp when our van is en route.
- Rescheduling: You may reschedule your booking without penalty up to 2 hours before your scheduled time slot by contacting our dispatch team.
- Delays due to Traffic or Force Majeure: In the rare event of unpreventable traffic delays or extreme unseasonal weather, our dispatch team will promptly inform you and coordinate a rescheduled time.
3. Pricing, Taxes & Price Lock Guarantee
- Price Lock: The price confirmed at online checkout is locked. There are zero travel surcharges, diesel fees, or doorstep convenience fees added on site.
- 18% GST Compliance: All stated prices include mandatory 18% Goods and Services Tax (GST). Tax invoices with GST breakdown are available upon request.
- Payment Timing: Payments are settled on arrival after service completion and physical walk-around inspection. Supported payment methods include UPI QR, Credit/Debit cards, and Cash.
4. Vehicle Accessibility & Valuables
- Parking Clearance: You must ensure our mobile van and detailing specialist have safe physical access to your parked vehicle at the address provided during booking (apartment basement, driveway, or society parking).
- Personal Belongings: Customers are requested to remove high-value personal items, jewelry, cash, and electronic gadgets from the vehicle cabin prior to the start of interior vacuuming and cleaning.
5. Quality Guarantee & Liability Scope
- Pre-Existing Condition: Our specialists perform a visual inspection prior to commencing work. Pre-existing stone chips, deep scratches penetrating the clear coat, torn leather seams, or degraded rubber seals will be noted.
- Doorstep Satisfaction: We offer a 100% satisfaction guarantee. Any missed area pointed out during the on-site inspection will be immediately touched up.
- 24-Hour Warranty: Any issue reported within 24 hours of service completion with photo proof will receive a complimentary re-inspection or touch-up.
6. Governing Law & Jurisdiction
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with our doorstep detailing services shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.